Privacy policy
Privacy Policy
Privacy information for PlayToArt Studio games, websites, and support communication, including Gemonite and Canhi.
Overview
Effective date: November 5, 2026
PlayToArt Studio creates casual games for mobile and web. This Privacy Policy explains how we handle information when you use our games, visit our website, or contact support.
- Developer PlayToArt Studio
- Games covered Gemonite, Canhi
- Contact support@playto.art
Information We Collect
We do not require players to create an account to play Gemonite. The game is designed to work without collecting names, email addresses, precise location, contacts, photos, or payment card details directly from players. Canhi uses a simple player account, described in the Canhi section below.
We may receive limited information in these situations:
- If you email support, we receive your email address and any information you choose to include.
- App stores or platform providers may process purchase, download, crash, or device information under their own policies.
- If future versions add analytics, ads, or other online services, this policy will be updated before or when those features are released.
Canhi: Accounts And Game Progress
Canhi is a free game with no ads, no in-app purchases, and no tracking. To save your progress you create a player account inside the game. This is what Canhi stores:
- Username that you choose. We do not ask for your name, email address, or phone number.
- Password, stored only as a salted one-way hash. We cannot read your password.
- Game progress on our server: your highest level, remaining daily lives, and gifts sent to you by the studio. Coins, stars, and settings stay on your device.
- Sign-in session: a random token kept in the iOS Keychain on your device (valid up to 90 days), with only a hash of it kept on our server.
- Abuse prevention: to limit repeated sign-up and sign-in attempts, a one-way hash of your IP address is kept for the length of the rate-limit window (at most one hour) and then deleted.
This data is used only to run the game: to sign you in, save your progress, deliver support gifts, and keep the service secure. We do not sell it, share it for advertising, or use it to track you across other apps and websites. Canhi's server runs on Cloudflare, which processes this data on our behalf.
Delete your Canhi account
You can erase your account at any time inside the game: open the map, tap the gear icon at the top right to open Settings, choose Delete account, and enter your password to confirm. Your account, sessions, server progress, and gift history are deleted immediately and cannot be restored, and the save on your device is removed. If you cannot sign in, email support@playto.art with your username and we will delete the account for you.
How We Use Information
- To respond to support requests and bug reports.
- To improve game quality, stability, and player experience.
- To meet legal, store, security, or fraud-prevention requirements.
Sharing Information
We do not sell personal information. We may share limited information only when needed to operate the game, respond to support requests, comply with legal obligations, or work with platform providers such as Apple, Google, hosting providers, and email services.
Children's Privacy
Our games are intended for a general casual gaming audience. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us and we will take reasonable steps to delete it.
Data Retention
Canhi account data is kept until you delete your account. Support emails are kept only as long as needed to respond, troubleshoot, maintain records, or comply with legal obligations. You may request deletion of support-related personal information by contacting us.
Your Choices
- You can avoid sending personal information by not including it in support emails.
- You can request access, correction, or deletion of support information you sent to us.
- You can manage platform-level data, purchases, and app permissions through your device or app store account.
Changes To This Policy
We may update this Privacy Policy when we release new games, add features, or change how information is handled. The effective date above will be updated when changes are published.
Contact
For privacy questions or requests, contact PlayToArt Studio at support@playto.art.
This is the official privacy policy for PlayToArt Studio releases and related web properties.